Last updated: March 2026

Privacy Policy

Döhler ("we", "our" or "company") is committed to protecting the privacy and personal data of all users of this website. This Privacy Policy describes how we collect, use, store and protect your personal information, in accordance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and applicable Portuguese legislation (Law No. 58/2019).

1. Data Controller

The entity responsible for processing your personal data is:

Döhler, Lda.

Marina de Cascais, Cascais, Portugal

Email: info@dohler.pt

Phone: +351 910 000 000

2. Personal Data We Collect

We may collect the following personal data:

  • Full name and contact details (email, phone number)
  • Identification information provided voluntarily (tax ID, nationality)
  • Property preferences and interests communicated through our forms
  • Browsing and website usage data (cookies, IP address, browser type)
  • Communications exchanged with us (emails, messages, enquiries)
  • Data required for real estate brokerage under applicable legislation

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • Responding to enquiries and contact requests
  • Providing real estate brokerage and consulting services
  • Scheduling property visits and managing purchase/sale processes
  • Sending communications about relevant properties and services (subject to consent)
  • Complying with legal and regulatory obligations in the real estate sector
  • Improving the operation and experience of our website

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Consent — when you expressly authorise us to process your data
  • Contract performance — when necessary for the provision of our brokerage services
  • Legal obligation — to comply with applicable legal and regulatory requirements
  • Legitimate interest — to improve our services and communicate with you about relevant matters

5. Data Sharing

We do not sell or share your personal data with third parties for commercial purposes. Your data may be shared with:

  • Real estate brokerage partners directly involved in the transaction
  • Technology service providers (web hosting, email) under confidentiality agreements
  • Public authorities when required by law

6. Data Retention

Your personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by law. Data related to real estate transactions is retained for the legally required period (minimum of 5 years after the conclusion of the transaction).

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify incorrect or incomplete data
  • Request the deletion of your data ("right to be forgotten")
  • Restrict or object to the processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@dohler.pt. We will respond to your request within 30 days.

8. Cookies

This website uses essential cookies. With your permission, it also uses the Meta Pixel and Google Ads tag to measure visits and enquiries from advertising campaigns.

  • Essential cookies — necessary for the website to function
  • Analytics cookies — help us understand how users interact with the website
  • Advertising cookies: measure Meta and Google Ads campaigns when you accept this purpose

You can accept, decline or change this choice through the Privacy button on the website. You can also manage cookies in your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include data encryption, access controls and periodic security reviews.

10. Changes to this Policy

We reserve the right to update this Privacy Policy periodically. Any significant changes will be communicated through the website. We recommend consulting this page regularly.

11. Contact and Complaints

For questions related to the protection of your personal data, contact us:

Email: info@dohler.pt

Phone: +351 910 000 000

You also have the right to file a complaint with the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.